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Customer Experience Podcast
Tune in to Pat Perdue's podcast with Gary Edwards, where the two customer experience veterans banter about all things CX!
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What happens when two customer experience enthusiasts get together and banter about CX? Check out the YCASTR podcast where Pat Perdue interviews Golfdale Consulting's and find out! You can listen to Gary who shares his insights on how a data analytics driven approach can improve customer experience, how to navigate regulation to put the customer first, the difference between service and hospitality and much more!